Our Policies

The Blue Heron Farm and Retreat is excited to share our lovely landscape with you for your visit. Before booking your stay, check out our policies below.


Reservations

For reservations made directly on our website or via phone, a one night deposit plus lodging tax is required to secure your reservation and will be charged to the Visa or MasterCard provided. If booking your reservation less than 14 days before your arrival, the entire reservation amount will be charged to your credit card.

The remainder of your balance is due at check-in and can be paid by credit card or cash. Your reservation is not confirmed until your deposit has been successfully processed. An automatic confirmation will be sent by our reservation system to the email you provide. 

Only two guests per bunkhouse and one guest per tent with no exceptions. 

There are no children under the age of 18 allowed.  All guest names must be listed on the reservation for your safety in the event of an emergency. Although we love animals, we cannot accommodate pets.


Need us to make a reservation for you?  Interested in a retreat get-away? Just give us a call!


Check-In & Check-Out

Check-ins are scheduled from 3 pm to 6 pm. 

Check-out is anytime before 11 am.

If you need to leave before breakfast is served, please let us know before 6pm the night before and we will be happy to prepare a breakfast before you leave. 


privacy policy for credit card processing


Cancellation Policy

We understand that plans can unexpectedly change.  Cancellations affect us greatly however, therefore you must agree to the following cancellation policy at the time of booking:

If your plans change after your reservation is confirmed and you booked directly through our website or via phone, cancellation notice is required 14 days prior to your arrival date. With this advance notice, we will refund your credit card deposit minus a $25 cancellation fee, per bunkhouse or tent reserved. The $25 cancellation fee also applies to changes to your arrival/departure date that result in a shorter stay.

Reservations canceled less than 14 days prior to your arrival date will be charged in full, unless your bunkhouse or retreat is re-booked by another party. We will make every effort to re-book and will refund any reservation we are able to re-book minus a $25 cancellation fee per  bunkhouse or tent reserved.

The Farm does not take responsibility for changes to your reservation due to inclement weather, unforeseen changes to travel plans, personal sickness or injury, or family emergencies.

No refunds are provided for late arrivals, early departures, no-shows, or weather-related cancellations.

Cancellations MUST be made by phone, not via email.

If you made your reservation through Airbnb, you are bound to the cancellation policies agreed to when booking on their website. The cancellation policies on their website may differ from our standard cancellation policies when booking directly with us.  Any reservation made on Airbnb must be canceled through their website.


Other Policies

Your nightly rate includes a full breakfast served each morning between 7am and 9am; use of the barn, canoes and kayaks, and recreational equipment; free high-speed Internet access; non-alcoholic beverages and snacks. Browse our website for more information.


The Blue Heron Farm and Retreat is a NON-SMOKING, NO CHEW & NON-VAPING property. For the health and safety of our family and our guests, smoking, chewing and vaping are not permitted anywhere on the farm.  A minimum $250 cleaning fee is imposed for smoking or vaping inside the bunkhouses, bathrooms, tents or barn. Additionally, we do not have designated outdoor smoking, chewing or vaping areas; we ask that you cross the street. Your complete cooperation is expected.


Any violation of these policies will result in the need to find other accommodations immediately. Refunds will not be considered.